Welcome to UL Student Life. As a new appointed Building Operations Supervisor/Building Operations Assistant you are now part of the Information & Services team. The Information & Services Team is a go-to resource for students navigating university life. Dedicated to assisting students with a wide range of inquiries, we ensure students get the answers they need, whether it’s about academic programs, campus facilities, or administrative procedures. The team excels at signposting students to various university services, ensuring they have all the tools and resources necessary for a successful and enjoyable university experience. In order for you to be effective in your role, you must complete this mandatory training module.
https://www.youtube.com/watch?v=4gmrHQa7fEg&t
About The Programme
The training programme consist of 8 short modules to help you become effective in your role. Each module is broken up into engaging content, that you can pause, rewind and review anytime you like. As you navigate through each section, your advancement will be tracked to provide a structured and thorough educational experience. Completing all sections is mandatory, ensuring you acquire the essential knowledge and skills required to commence your new role confidently. Enjoy the flexibility of learning at your own pace while meeting the necessary milestones for your professional development. Your journey to expertise starts here.
- HR Introduction
- Dignity & Respect
- Student Services
- Dealing with Students in Distress
- Room Bookings
- Health & Safety
HR Induction
Our online HR induction program is crafted to provide you with a smooth and efficient start to your new role. Accessible anytime, anywhere, this comprehensive digital orientation covers essential company policies, culture, and procedures. You’ll gain valuable insights, meet virtual key colleagues, and receive all the tools needed to excel. Start your journey with us confidently, equipped with everything you need to succeed.
Dignity & Respect
At our organisation, we uphold the principles of Dignity & Respect as fundamental to our workplace culture. We are committed to fostering an environment where every individual feels valued, heard, and treated with fairness. By promoting mutual respect and understanding, we ensure a positive and inclusive atmosphere where everyone can thrive and contribute their best. Join us in maintaining a respectful and dignified workplace for all.
Student Services
This training program offers a comprehensive overview of our student services, designed to equip you with the knowledge and tools to effectively support our student community. You’ll gain insights into the wide array of resources and assistance available, ensuring you can guide and aid students in maximising their university experience. You will learn how we are dedicated to enhancing student success and well-being.
Dealing with Students in Distress
In this training, we will equip you with the essential knowledge and skills to appropriately refer a student in distress. You’ll learn to recognize the signs of distress, understand the available support resources, and follow the correct protocols to ensure the student receives timely and effective assistance. Our goal is to empower you to make a positive impact on student well-being through informed and compassionate referrals.
Room Bookings
This training will familiarise you with our room booking system, enabling you to manage all requests with ease and efficiency. You’ll learn the ins and outs of the platform, ensuring you can quickly book, modify, and coordinate room reservations to meet everyone’s needs seamlessly.
Health & Safety
Health & Safety training is essential for your role to ensure a safe and secure environment for everyone. This training will equip you with the necessary knowledge and skills to identify potential hazards, understand safety protocols, and promote a culture of well-being. By completing this training, you’ll play a crucial role in maintaining a healthy and safe workplace for all.
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Step outside your comfort zone
Meet Elaine
Elaine Ryan is our HR Associate and has been working with UL Student Life for over 15 years. Elaine is available to support you with expert advice and tailored solutions. Accessible via email for your convenience, she is committed to addressing your HR needs promptly and efficiently. Additionally, you can take advantage of our monthly HR Clinics, where you can book one-on-one sessions for personalized guidance. You can contact Elaine on elaine@eraltd.ie
In this course you will learn
- Understand fully what is involved in being a student representative
- Learn the practical skills to do the job
- Understand what leadership is
- Develop the leadership skills to deliver well in the student rep roles
- Strengthen and enhance your existing skills
- Reflect on your personal growth and how you might apply this in the future
Leaders for Life Programme
Understanding your Role
This course is for students who are new to the role of class representative.
Led by ULSL team, it will guide you through what the role of a class representative entails.
When you complete this you will fully understand the key elements of being a class representative.
Awakening the Leader Within
Let us take you on a journey to awaken and light up the leader within YOU!
Led by two expert trainers in leadership, you will find ways to uncover and reveal your inner leader.
Open only to class representatives, this is a short and engaging course aimed to inspire you with simple ideas around leadership.
High Performance & Mastery
This is an advanced course for students.
This is for ambitious reps who want to leverage your role to increase your impact within the college and also into your future career.
Learn the tools of high performance that you can apply in your everyday life and in your future career.
Certification
UL Student Life want to reward our student reps and members of the student’s union by giving you this EXTRA course that will both help you in your new role and also give you the chance to get certification from our Leaders for Life programme. When you complete each module you will also receive a social media graphic that you can share on your social channels to show your investment in yourself as a leader!
About our Trainers
Muireann Fitzmaurice
Muireann is passionate about helping people thrive in their business and in their lives. She has trained over 10,000 business owners since 2011. Muireann is an award-winning entrepreneur having won Wicklow Businesswoman of the Year in 2022 and 2018. She has won Micro Business Award in 2020 and also was recognised as a Thought Leader in Marketing Strategy by the Business All Stars in 2019.
She created her business Soul Garden with the aim of helping people flourish. Over the last 11 years she has designed and delivered leadership programmes for entrepreneurs that have been rolled out in government programmes, corporate programmes and now in universities.
Muireann specialises in working with organisations and helping them build out the design of their education programmes. She then supports them in the delivery of the programmes in the areas of leadership, coaching, marketing, entrepreneurship and marketing. Her business www.brandedcourses.ie are then able to create a branded platform to host the online courses for her clients.
With Hugh, they have designed and created an innovative leadership programme with the ULSL team and they created over 30 pieces of leadership content for this programme.
Hugh Fitzmaurice
Hugh is a mindset and performance coach. He runs a coaching and training company called ClarityCoach.ie. He works with individuals, groups and teams to help them optimize their personal and professional lives.
He trained as Personal and Business Coach and is a certified Addiction Coach. He has completed a course in the Therapeutic Use of Mindfulness and also the suicide prevention ASIST course. He is a trained practitioner of NLP (Neuro-Linguistic Programming) and recently qualified in Team Coaching.
Hugh has over 20 years’ experience in the education sector working as a secondary school teacher. He created a social entrepreneurship initiative called www.learningrevolution.ie which hosted regular meetups and events to support teachers thrive within the education system. He was also a lead in the Activating Social Empathy programme for University of Galway UNSECO Child and Family Research Centre. He was also a contributor to the Ionbha: The Empathy Book for Ireland alongside President Michael D Higgins, Professor Pat Dolan, actor Cillian Murphy and other invited writers.
With Muireann, the duo have designed over 30 leadership modules for this programme which support the students to maximise their own potential within their new leadership roles.
Gillian O'Gorman
Gillian has over 20 years’ experience in leadership roles varying across multiple sectors from the IT & Non-Profit sector to the Hospitality & Retail industry. She has a passion for authentic leadership, demonstrated through listening, supporting, and developing the skills of individual employees and teams.
She has a proven track record in leading, from strategy development to business transformation to leadership development and HR programs. The success of her work is in how she engages with people. She prides herself on being open, non-judgmental, solution focused, work well with change, holds a positive outlook and known for motivating and inspiring others.
Siobhan Wilmott
Siobhán is an experienced and passionate Youth Participation Practitioner with eighteen years of experience working with children, adolescents, and adults in a variety of Youth Work and Social Care settings. She believes in equal opportunities and is driven to ensure that all young people have the necessary supports to find their voice and express themselves in a way that is meaningful to them.
She values an imaginative and inclusive participatory practice ensuring that Student Voice is accessible, diverse, representative, and inclusive. She does this through working with students as collaborators, co creating change by facilitating meaningful listening spaces and then acting upon student feedback.
Ben Kiely
Ben has been an advocate for empowerment and democracy across young people for many years. From delivering a plenary session in the European Parliament on Migration and Integration, to steering the UL Consulting and Entrepreneurship Society through redevelopment, rebranding, and the pandemic; Ben has invested himself to make inspirational the norm.
He has industry experience in his own startup, and as Company Director and Head of Sales & Education at a multi-award winning and family-run Irish SME, Totalcare where he has become an All-Ireland Business Foundation All-Star accredited business leader. He has also recently completed his undergraduate degree in International Business and is pursuing a Masters in International Entrepreneurship Management at the University of Limerick.
His role with UL Student Life has been to represent student views in Clubs and Societies, through the Executive and Council, Academics as Faculty Representative for Kemmy Business School, and also to deliver a fresh set of eyes to a rapidly innovating piece and deliver the student voice in this transformational programme.