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Student Staff  Training &  Induction Program

Welcome to UL Student Life. As a new appointed Building Operations  Supervisor/Building Operations Assistant you are now part of the  Information & Services team. The Information & Services Team is a go-to  resource for students navigating university life. Dedicated to assisting  students with a wide range of inquiries, we ensure students get the answers  they need, whether it’s about academic programs, campus facilities, or  administrative procedures. The team excels at signposting students to various  university services, ensuring they have all the tools and resources necessary  for a successful and enjoyable university experience. In order for you to be  effective in your role, you must complete this mandatory training module.

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About The Programme

The training programme consist of 8 short modules to help you become effective in your role. Each module is broken up into engaging content, that you can pause, rewind and review anytime you like. As you navigate through each section, your advancement will be tracked to provide a structured and thorough educational experience. Completing all sections is mandatory, ensuring you acquire the essential knowledge and skills required to commence your new role confidently. Enjoy the flexibility of learning at your own pace while meeting the necessary milestones for your professional development. Your journey to expertise starts here.

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HR Induction

Our online HR induction program is crafted to provide you with a smooth and efficient start to your new role. Accessible anytime, anywhere, this comprehensive digital orientation covers essential company policies, culture, and procedures. You’ll gain valuable insights, meet virtual key colleagues, and receive all the tools needed to excel. Start your journey with us confidently, equipped with everything you need to succeed.

Dignity & Respect

At our organisation, we uphold the principles of Dignity & Respect as fundamental to our workplace culture. We are committed to fostering an environment where every individual feels valued, heard, and treated with fairness. By promoting mutual respect and understanding, we ensure a positive and inclusive atmosphere where everyone can thrive and contribute their best. Join us in maintaining a respectful and dignified workplace for all.

Student Services

This training program offers a comprehensive overview of our student services, designed to equip you with the knowledge and tools to effectively support our student community. You’ll gain insights into the wide array of resources and assistance available, ensuring you can guide and aid students in maximising their university experience. You will learn how we are dedicated to enhancing student success and well-being.

Dealing with Students in Distress

In this training, we will equip you with the essential knowledge and skills to appropriately refer a student in distress. You’ll learn to recognize the signs of distress, understand the available support resources, and follow the correct protocols to ensure the student receives timely and effective assistance. Our goal is to empower you to make a positive impact on student well-being through informed and compassionate referrals.

Room Bookings

This training will familiarise you with our room booking system, enabling you to manage all requests with ease and efficiency. You’ll learn the ins and outs of the platform, ensuring you can quickly book, modify, and coordinate room reservations to meet everyone’s needs seamlessly.

Health & Safety

Health & Safety training is essential for your role to ensure a safe and secure environment for everyone. This training will equip you with the necessary knowledge and skills to identify potential hazards, understand safety protocols, and promote a culture of well-being. By completing this training, you’ll play a crucial role in maintaining a healthy and safe workplace for all.

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Step outside your comfort zone

Meet Elaine

Elaine Ryan is our HR Associate and has been working with UL Student Life for over 15 years. Elaine is available to support you with expert advice and tailored solutions. Accessible via email for your convenience, she is committed to addressing your HR needs promptly and efficiently. Additionally, you can take advantage of our monthly HR Clinics, where you can book one-on-one sessions for personalized guidance. You can contact Elaine on

Accredited Executive, Business & Life Coach to Degree level

NLP Practitioner in both New Code & Classic Code

Cognitive Behavioural Therapist

Employment Law, Discipline & Dismissal

Leadership Skills

Managing and Motivating Remote Workers

Team Building

Situational Leadership

Stress Management

Time Management

Performance Management

In this course you will learn

  • Understand fully what is involved in being a student representative
  • Learn the practical skills to do the job
  • Understand what leadership is
  • Develop the leadership skills to deliver well in the student rep roles
  • Strengthen and enhance your existing skills
  • Reflect on your personal growth and how you might apply this in the future

Leaders for Life Programme

Understanding your Role

This course is for students who are new to the role of class representative.

Led by ULSL team, it will guide you through what the role of a class representative entails.

When you complete this you will fully understand the key elements of being a class representative.

Awakening the Leader Within

Let us take you on a journey to awaken and light up the leader within YOU!

Led by two expert trainers in leadership, you will find ways to uncover and reveal your inner leader.

Open only to class representatives, this is a short and engaging course aimed to inspire you with simple ideas around leadership.

High Performance & Mastery

This is an advanced course for students.

This is for ambitious reps who want to leverage your role to increase your impact within the college and also into your future career.

Learn the tools of high performance that you can apply in your everyday life and in your future career.

Why Not Start Now?

If you’re ready to get started, click the button!

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UL Student Life want to reward our student reps and members of the student’s union by giving you this EXTRA course that will both help you in your new role and also give you the chance to get certification from our Leaders for Life programme. When you complete each module you will also receive a social media graphic that you can share on your social channels to show your investment in yourself as a leader!

About our Trainers

Core Topic Areas

Vision & Purpose


Habits of High Performance

Self Management

Self Awareness